Shopify Balance - How to upload your CSV & bank statements

This article will help you learn how to export your statements or CSV for your Shopify Balance accounts

Written by Emily Burrows
March 31, 2026

1. About

• In certain cases, we'll need transactions or reports we can't import automatically from your bank or financial institution.

• In this article, we'll explain how to find the relevant reports we need from your Shopify Balance accounts and upload them into Finaloop.

Note: Only the store owner (or someone with full owner-level access) can view Shopify Balance statements. If you can't access the page or export the transactions as CSV, it means that the "View Shopify Balance account activity" permission isn't enabled for your account, and the owner would need to grant it. Here's what they should do:

1. Go to Settings > Users
2. Click on your staff account
3. Scroll to the Finance permissions section
4. Enable "View Shopify Balance account activity"
5. Click Save

2. Exporting a CSV file of your Shopify Balance transactions

Here is your step-by step guide on how to export a CSV from your Shopify Balance account

This guide will walk you through downloading a CSV file containing your transaction history for your Shopify Balance account.

What you'll need

• Your Shopify account login credentials (Username & Password)

Steps

1. Log in to your Shopify account using your username and password.

2. Go to Finance > Balance.

3. Click on the relevant account under Accounts.

4. Click the 'Download' icon at the top right of the Transactions section.

5. Choose the month relevant to your mission and click Export as CSV. This will save the CSV file to your device.

6. Head over to your mission in Finaloop, and upload your CSV file.

3. Exporting a bank statement from your Shopify Balance account

Here is your step-by-step guide on how to export a statement from your Shopify Balance account

As part of our onboarding and year-end reviews, we may ask for statements to confirm your balances and ensure your books are 100% accurate.

What you'll need

• Your Shopify account login credentials (Username & Password)

Steps

1. Log in to your Shopify account using your username and password.

2. Go to Finance > Balance.

3. Click on the relevant account under Accounts.

4. Click View statements at the top right of the page.

5. Click the statement of the month relevant to your mission. This will allow you to save the statement to your device.

6. Head over to your mission in Finaloop, and upload your bank statement pdf.

If you have any questions or trouble finding the information you need, feel free to contact us at books@finaloop.com!