How to sync TikTok Shop sales with Finaloop | Finaloop Help Center

How to sync TikTok Shop sales with Finaloop

Our TikTok Shop integration automatically pulls sales, discounts, fees, and payouts into your books and reconciles with TikTok Seller Center.

Written by Emily Burrows
June 2, 2026

About

Finaloop integrates directly with TikTok Shop (TTS) to automatically sync your ecommerce data into your books.

This integration pulls your TikTok Shop sales, discounts, fees, promotions, fulfillment charges, and marketing expenses directly into Finaloop. We map them to the correct accounting line items and reconcile them against the payments you receive from TikTok.

The result: your books stay accurate, updated, and always aligned with TikTok Shop Seller Center.


1. How Finaloop’s TikTok Shop Integration Works

TikTok Shop has always been a black box when it comes to financial transparency since your payouts from TikTok Shop don’t typically reconcile back to your orders.

Finaloop gives you 100% visibility into all of these adjustments and fees so your financials are always fully reconciled back to your TikTok Shop statements.

Here is how it works:


2. How to Sync TikTok Shop with Finaloop

Connecting TikTok Shop to Finaloop takes just a few minutes.

In Finaloop:

  1. Go to Settings in your Finaloop menu.
  2. Click the Integrations tab.
  3. Under the Stores section, click on TikTok Shop.
  4. Click Connect and follow the prompts to connect your TTS account.
  5. Then head to TikTok Shop Seller Center and follow the instructions below.

In TikTok Shop Seller Center:

  1. Log in to TikTok Shop Seller Center.
  2. Go to Account Settings → User Management.
  3. Click Add User.
  4. Fill in the following details so we get the access to ensure your numbers are fully reconciled:
    • Role(s): Finance Specialist + Order Fulfillment Specialist + Product Management Specialist + Customer Service Agent
    • Email address: accountant+{ yourcompanyname }@finaloop.com (Example: accountant+hotpeppers@finaloop.com).
    • Default language: English.
  5. Click Submit.

Once connected, we’ll start syncing your TikTok Shop data automatically. Your first sync may take a few minutes depending on your account size.


3. Managing TikTok Shop Orders in Finaloop

All synced TikTok Shop orders appear on the TikTok Shop Orders page in Finaloop.

Here you can:


4. TikTok Shop Accounting

The way orders flow from TikTok Shop depends on whether you use cash basis or accrual basis accounting.

Accrual basis

On an accrual basis, sales are recognized when an order is fulfilled. Unpaid orders flow into Accounts Receivable (A/R) until the order is paid.

Cash basis

On a cash basis, sales are recognized when a payment is collected even if they aren’t fulfilled yet.


5. TikTok Shop Reconciliation in Finaloop

How Finaloop Reconciles TikTok Shop Data

Comparing TikTok Shop Seller Center vs. Finaloop

Since TikTok reports don’t follow accounting rules, Finaloop provides a TikTok Shop Reconciliation Report that:


6. TikTok Shop Line Items in Finaloop

Here’s how Finaloop maps TikTok Shop data into your books:

TikTok Shop Transaction Type Main Finaloop Account Impacted Explanation
Sales Sales - TikTok Shop Gross product sales
Shipping income Shipping income - TikTok Shop Gross shipping income
Discounts & promotions Discounts & promotions - TikTok Shop Seller, platform, or co-funded discounts
Sales tax liability Sales tax liability Sales tax collected from customers and owed to authorities.
Duties and other taxes Other indirect tax liabilities Duties and other taxes collected from customers and owed to authorities
Returns & refunds Returns & refunds - TikTok Shop Refund initiated before fulfillment
Fulfillment service fees Fulfillment service fees - TikTok Shop FBT fulfillment fees
Shipping & freight out Shipping & freight out - TikTok Shop FBM/FBT shipping costs
Shipping back from customers Shipping back from customers - TikTok Shop Return shipping fees from customers
Selling fees Selling fees - TikTok Shop Platform commissions
Affiliate marketing costs Affiliate marketing - TikTok Shop Affiliate commission
Promotions Promotions - TikTok Shop Other marketing promotions
Paid online ads Paid online ads - TikTok Shop Marketing benefits package fee
Product samples Product giveaways - TikTok Shop Costs related to free product samples
Service fees Service fees Platform penalty, promotion adjustment
Disputes Disputes - TikTok Shop Dispute issued
Reserve Undeposited funds reserve - TikTok Shop Reserve balances collected and released
Undeposited funds Undeposited funds on hold - TikTok Shop Funds already paid but not yet settled.

7. TikTok Shop Inventory, Product Samples & Order Giveaways

TikTok Shop Inventory Tracking & Fulfillment Syncing

Finaloop syncs fulfillment data, including:

When an order is fulfilled, Finaloop automatically:

Product Samples and Order Giveaways

Free product samples or giveaways to influencers, affiliates, or customers are automatically recorded as marketing expenses under Product giveaways, not as sales or discounts.


FAQs

Does Finaloop integrate with TikTok Shop?
Yes. Finaloop automatically syncs TikTok Shop sales, fees, and payouts into your books.

How do I connect TikTok Shop to Finaloop?
Follow the steps in How to Sync TikTok Shop with Finaloop. It takes just a few minutes.

How do I reconcile TikTok Shop payouts in Finaloop?
Use the TikTok Shop Reconciliation Report to compare Finaloop data with TikTok Seller Center statements.

What TikTok Shop data does Finaloop track?
We track all data, including sales, shipping, discounts, commissions, fulfillment fees, promotions, refunds, reserves, and more.